If you’re a SME with a keen eye on costs and budgeting, but you recognise the value of technology as a key enabler for efficiency, we are the best support option for you.
Our support package gives you unlimited remote support for your end-users, covering your computers, servers and network. You can get in touch with our in-house Service Desk team by telephone, email, or our online portal – as often as you like. Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible – no call logging first.
- Unlimited telephone & email support
- Unlimited remote support (servers, PC’s & networks)
- 24/7 Real-time monitoring & alerts
- High rate of first-contact resolution
- On demand ICT advice
Our Service Desk technicians utilise leading edge remote-access technology and in most cases are able to rectify your issues as if they are physically on-site – without having to visit your offices. If you do need someone to come onsite you’ll enjoy discounted rates, to save you more money.